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Patient Manual

How to book an appointment with a doctor

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A guide to the process from request to conducting of a medical examination.

  1. Types of consultations
  2. How to book a consultation
    • Login to your profile
    • Open “Find a doctor” or “My doctors” (if you have already visited this doctor) How to book an appointment with a doctor

  3. In the profile of the selected doctor, click the button “Запази преглед (Save review)” How to book an appointment with a doctor

  4. Step 1: Select the desired type of consultation (Video review / Text consultation / On-site review) How to book an appointment with a doctor

  5. Step 2: Select the desired date and time for the review How to book an appointment with a doctor

  6. Step 3: Fill in the Reason for the consultation. You can attach a file if desired How to book an appointment with a doctor

  7. Step 4: Choose a payment method How to book an appointment with a doctor

  8. Step 5: Review all review information and click “Изпрати (Send)” How to book an appointment with a doctor

  9. You will receive a confirmation on your screen and a notification in your email How to book an appointment with a doctor

  10. Pay with a card or from your personal wallet How to book an appointment with a doctor

  11. The doctor must accept your request for the examination and the examination to be conducted