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Patient Manual

How to cancel a medical examination

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  1. Click on menu “Прегледи (Reviews)”

  2. Select the examination you want to cancel How to cancel a medical examination

  3. Click “Откажи (Cancel)” How to cancel a medical examination

  4. Confirm the action in the pop-up window How to cancel a medical examination

  5. You will receive a message about the cancellation and possible refund (according to the cancellation policy)

    Warning Important: If the doctor rejects the request (or you cancel at least 24 hours before the scheduled appointment for video and on-site visits), the previously blocked amount will be refunded to your wallet.